Your Personal In-Suite iPhone
For your convenience, a Cheetah Plains iPhone has been placed at your bedside for personal use throughout your stay. It allows you to effortlessly connect with family members or fellow guests in adjoining suites, or reach your dedicated host via WhatsApp at any time, day or night.
This thoughtful amenity is provided with our compliments, and your host will introduce its features in detail upon your arrival.
Staying Connected, Mindfully
Complimentary Wi-Fi is available for your convenience. Should you require any assistance in connecting, please do not hesitate to let us know.
While there is mobile coverage in the area, we kindly ask that phone calls are avoided during game drives to preserve the tranquillity of the experience.
Effortless Comfort, Tailored to You
The air conditioners have been pre-set to a comfortable temperature for your arrival. We recommend keeping the windows closed while the unit is in use to ensure optimal cooling. Overhead fans are also available in each room should you prefer a more natural airflow.
Pillow Preferences & Personal Comfort
Each suite is fitted with hypoallergenic down pillows for your comfort. A variety of alternative pillow options are available to suit your personal preferences. Please don't hesitate to contact your host to arrange accordingly.
Secure Storage
For your peace of mind, we recommend placing all valuables in the digital safe provided in your suite. Instructions for use are conveniently located alongside the safe.
Laundry Service
A complimentary laundry service is available for your convenience throughout your stay. Simply place any items for laundering in the basket provided, and our team will take care of the rest. Please note that dry cleaning services are not offered.
Gratuities
Should you wish to leave a gratuity, it will be received with sincere appreciation. General staff gratuities are pooled and thoughtfully shared among the entire team. We kindly request that any gratuities for your field guide and tracker be offered separately or personally, in recognition of their dedicated service.
Departure Information
On the morning of your departure, we kindly ask that you vacate your suite by 11h00. Please inform your host once your luggage is ready for collection, and our team will ensure everything is handled with care.